BPO Key Value Propositions

We understand your pain points and deliver custom made solutions with impeccable quality to your absolute satisfaction.

Trust

Our proven track record of 25 years and over 10 year contracts with some of our existing clients is proof of it.

Ease of Communication

Our 24×7 Operations ensure that the communications are seamless to an extent where we are perceived as just an extension to your office.

Compliance

We are HIPAA and HITECH Compliant and we are also ISO Certified.

Quality

We deliver greater than 99.5% accuracy consistently.

TAT

We cater to and excel at the turnaround times laid down by our clients. TATs between 4 hours to 24 Hours.

Cost Effectiveness

Our skilled services ensure a minimum of 20-25% cost benefit to our clients.

BPO Services

Medical Revenue Cycle Management

Charge Entry

Eligibility Verification

Prior Authorization

Coding

AR Calling

Denial Management

Transcription & Scribing

Medical Transcription
Medico-Legal Transcription
(IME Transcription)
Legal Transcription
EMR/EHR Transcription

Documentation Services

Document Sorting
Summarization

Virtual Assistants

Data Entry & Processing
Email & Calendar Management
Project Management
HR & Customer Management
Finance & Accounting
IT Solutions

Medical Transcription & Scribing:

Medical Specialities

Report Types

Medical Specialities

Orthopaedics
Cardiology
Pulmonology
Gastroenterology
Obstetrics & Gynaecology
Haematology & Oncology
Urology
Physical Therapy
Psychiatry

Report Types

SOAP Note
History & Physical
Initial Evaluation
Consultation Notes
Follow-up
Operative Reports
Discharge Summary

Orthopaedics
Cardiology
Pulmonology
Gastroenterology
Obstetrics & Gynaecology
Haematology & Oncology
Urology
Physical Therapy
Psychiatry

SOAP Note
History & Physical
Initial Evaluation
Consultation Notes
Follow-up
Operative Reports
Discharge Summary

Medical Transcription Process

Our Client List

NextGen (9+ Years)

*Modal/Aquity (12+ Years)

Nuance (3+ Years)

Revenue Cycle Management

Our Key Differentiators

Increased collections per Encounter
Increased Patient Collections
Higher patient registration accuracy rate
Lower Denial Rate
Increased Net Collection Rate
Shorter Bill and Submission Lag
Higher Clean Claims Rate
Higher First Pass Payment Ratio
Decreased DAR
Decreased Billing Cost
Decrease in claims referred to Collection Agency

Some of our Major Clients

White Wilson Medical Center

Accelerated Medical Billing

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About Us

Maple provides services like tailor-made Software and Mobile application development services, Quality Assurance, Transcription services , Revenue cycle management, & IT Staffing services aiding clients’ performance in healthcare, judiciary, public safety , and retail organizations throughout North America, Europe, Asia and Australia.

About Us

Software Development
Mobile App Development
Quality Assurance
Transcription & Scribing Services
Medical Revenue Cycle Management
IT Resource Management