+91 9154148175
info@maple-software.com
 Stay Connected:

Test

+1  321-710-9866

Transcription Banner

Confidential and Accurate
Transcription Services

You Can Trust

Maple Software Pvt. Ltd was founded in Visakhapatnam, India in 1999. Since its establishment, Maple Software has been providing high standard transcription solutions to the increasing number of hospitals and physicians. By giving prominence to needs, requirements and understanding the unique cultures of every healthcare organization we have been successful in improving efficiency and contain costs in an ever-changing healthcare market. By leveraging our integrated training facility and scalable infrastructure we are able to expand our operations and expeditious services to all our clients.

Our Specialized Services

  • Medical Transcription: Accurate transcription services for both ASR and non-ASR formats.
  • Medico-Legal Transcription: Expert transcription for Independent Medical Examinations (IME) and other medico-legal documentation.
  • EMR/EHR Transcription: Efficient transcription for Electronic Medical Records (EMR) and Electronic Health Records (EHR).
  • Virtual Scribing: Professional virtual scribing services to support your documentation needs remotely.
  • Legal Transcription: Comprehensive transcription services for legal proceedings, including immigration hearings and more.
  • General Transcription: Versatile transcription for a wide range of needs, including interviews, meetings, focus groups, speeches, seminars, presentations, webinars, and research.
Transcription-Services
Resources

Our Team: The Heart of Our Success

We believe that the strength of our services lies in our people. At Maple, every team member is committed to continuous learning and adapting to the ever-evolving market landscape. We meticulously select each individual based on their academic background, technical skills, and attitude, ensuring they are well-equipped to meet the highest standards.

Our team is comprised of professionals with at least 15 years of education, with English as their primary language. Many have completed advanced degrees in Life Sciences before undergoing rigorous training in Medical Transcription.

We regularly conduct orientation programs to keep our team members updated with the latest industry practices, enabling them to deliver superior transcription services.

Quality: Our Benchmark

Quality is at the core of everything we do. Maple maintains an exceptional quality standard of 99.5% and above for every report processed. Our team is deeply committed to excellence, ensuring that every report meets or exceeds client expectations.

Our advanced tracking and auditing system allows us to monitor the performance of each team member. This system ensures continuous improvement by tracking contributions at every stage—transcription, proofreading, editing, and formatting—ensuring that every report is accurate, polished, and client-ready.

Quality Icon
Turn-Around-Time

Turn-Around-Time (TAT): Our Promise

At Maple, we take pride in our ability to consistently meet the agreed-upon Turn Around Time (TAT) requirements. Our secure working interface is designed to prioritize TAT for each file, with clear timeframes and reminders to ensure timely delivery. Our team is highly aware of these requirements, working diligently to meet deadlines that range from 2 hours to 48 hours, depending on client needs.

State-of-the-Art Infrastructure

To support our commitment to quality and timeliness, Maple boasts a robust infrastructure, including:

  • A 10,000 sq. ft. state-of-the-art facility
  • Dedicated high-speed data communication links
  • Highly secure networks
  • Comprehensive power backup with UPS and standby generators
  • A rapidly scalable infrastructure to meet growing demands
Health-Care-Consultancy-Services
Public-Safety

Confidentiality: Our Priority

As a HIPAA-compliant organization, Maple prioritizes the confidentiality of all patient data. We have stringent measures in place to protect this information, including:

  • Binding confidentiality agreements for all employees
  • Secure, HIPAA-compliant data transfer protocols
  • Rigorous physical and electronic surveillance at our facilities
  • Advanced firewalls and antivirus software to safeguard against external threats
  • Quarterly HIPAA orientation sessions to keep our team updated on best practice

Our Achievements

  • 19+ Years of Industry Experience
  • 1.5 Million Lines of Production Per Month
  • 500+ Physicians Served
  • Clients Across the USA, Australia, and Canada
  • 250+ Dedicated Professionals
  • Two Office Locations
statistics

At Maple, we are more than just a service provider

we are a partner committed to your success. Let us help you achieve the excellence you seek in your transcription and scribing needs.

Trackez Image

Need help with your Transcription Services?
Maple is here! Get your free brochure today

About Us

Maple provides services like tailor-made Software and Mobile application development services, Quality Assurance, Transcription services , Revenue cycle management, & IT Staffing services aiding clients’ performance in healthcare, judiciary, public safety , and retail organizations throughout North America, Europe, Asia and Australia.

About Us

Software Development
Mobile App Development
Quality Assurance
Transcription & Scribing Services
Medical Revenue Cycle Management
IT Resource Management

Contact Us

D. No. 10-50-84/C, 4th Floor, Sun Towers, Waltair Main Road, Visakhapatnam – 530002, Andhra Pradesh, INDIA

USA : +1  321-710-9866
IND: +91 9154148175

info@maple-software.com

Fax: +91 891-2501116

Newsletter Signup

Sign up today for hints, tips and the latest product news