Healthcare Documentation Services

Quality

Maple places great onus to maintain consistent quality of 98% and above to each and every report processed by its team members.

Each team member is trained to be quality conscious, understanding the significance of delivering each and every report of client satisfactory quality.

We at Maple do not talk of average accuracies, but talk of accuracy with respect to each report. If in case, the quality of a report was found to be below 98%, we redo the report and post it within 6 hours to the client at no cost.

Our unique tracking and auditing system enables us to grade the performance of each team member and thereby keep track of the value addition being done by each team member who worked on a report through different levels of transcription, proof reading, editing, and formatting.